Privacy Policy
Privacy Policy for Ark Group Holdings Limited and its Subsidiary companies; DNA Construction Management, Mesh Consulting Limited and Aurum Construction Services Limited
Last Updated: 26 June 2025
This privacy notice sets out how we handle the personal information of our Customers, Supply Chain Partners, Job Applicants, those who are visiting our website and anyone else where we would be processing personal information in line with data protection legislation.
We respect and value the privacy of everyone who visits our website,and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.
1. Information We Collect
We may collect various types of information from and about users of our website, including:
Personal Information: This is information that can directly identify you. We collect this when you voluntarily provide it to us, such as when you:
o Personal details, including name, title, address, telephone number, bank details, personal email address, date of birth, gender, qualifications;
o Business/Company Name
o Profession
o Financial and other banking details
• Non-Personal Information: This is data that cannot directly identify you. We collect this automatically as you navigate through the site:
o Usage Data: Information about how you access and use the website, such as your IP address, browser type, operating system, pages visited, time spent on pages, referral source, and clickstream data.
o Device Information: Details about the device you use to access our website (e.g., unique device identifiers, mobile network information).
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See Section 5 for more details.
2. How We Use Your Information
We use the collected information for various purposes, primarily to provide and improve our services, and to understand how our website is used:
• To Provide and Maintain Our Website: Including monitoring its usage.
• To Improve Our Website: To understand user behaviour, troubleshoot issues, and enhance features and functionality.
• To Communicate With You: To send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you, based on your preferences. You can opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
• For Customer Support: To respond to your inquiries and provide assistance.
• For Analytics and Research: To perform data analysis, identify usage trends, and determine the effectiveness of our promotional campaigns.
• For Security: To detect, prevent, and address technical issues or fraudulent activity.
• To Comply with Legal Obligations: Including record-keeping and reporting requirements.
3. Sharing Your Information
We may share your information in the following situations, always with appropriate safeguards:
• With Service Providers: We may share your data with third-party service providers to facilitate our website, provide services on our behalf, perform website-related services, or assist us in analysing how our website is used (e.g., hosting providers, analytics services, payment processors). These third parties are obligated to maintain the confidentiality of your information.
• For Business Transfers: If Ark Group is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• For Legal Reasons: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes:
o To comply with a legal obligation.
o To protect and defend the rights or property of [Your Company Name].
o To prevent or investigate possible wrongdoing in connection with the website.
o To protect the personal safety of users of the website or the public.
o To protect against legal liability.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
• Cookies: Small files placed on your device. They are widely used to make websites work more efficiently and to provide reporting information.
• Types of Cookies Used:
o Necessary Cookies: Essential for the website to function.
o Performance/Analytics Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously.
o Functionality Cookies: Allow the website to remember choices you make (e.g., language preferences) and provide enhanced, more personal features.
o Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests.
• Your Choices Regarding Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can typically find these settings in your browser’s “Options” or “Preferences” menu.
6. Data Security
The security of your personal data is important to us. We implement reasonable and appropriate technical and organisational measures designed to protect your personal data from accidental loss, unauthorised access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. Your Data Protection Rights (UK GDPR)
In the UK, under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have certain rights regarding your personal data:
• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details in Section 10.
9. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please contact us:
By email: info@dna-ltd.co.uk By visiting this page on our website: